In 2025International LogisticsIn a market environment where costs have increased by 12% year - on - year, the service value of professional customs declaration agents has extended from simple customs clearance operations to supply - chain optimization. According to the latest data from the General Administration of Customs, the customs clearance efficiency of enterprises using high - quality agents has increased by an average of 47%, and port detention fees have decreased by 63%. This leap in service value requires purchasers to establish a new evaluation dimension system.
Five core indicators for agent selection
Qualification certification dynamic verification system:The Measures for the Administration of Customs - Certified Enterprises implemented since 2025 requires key verification of:
Real - time query of AEO certification status (updated monthly on the official website of the General Administration of Customs)
Filing and registration of special equipment (additional qualifications are required for mechanical and electrical/medical equipment)
Localized service ability (permanent teams in at least 3 major ports)
Quantitative evaluation method of industry experience:
Annual operation volume of similar equipment ≥ 50 batches
Accuracy rate of commodity code declaration ≥ 98%
Success rate of resolving tariff difference disputes (should reach over 85%)
Evaluation of service network and emergency response ability
High - quality agents should have a three - level response mechanism:
Routine problems: Provide solutions within 2 hours
Emergency situations: The on - site emergency team arrives within 4 hours
Major disputes: The expert group forms a handling report within 48 hours
Key points for risk prevention and control system construction
Professional agents should provide triple risk guarantees:
Compliance audit: Update the declaration element database quarterly
Margin optimization: Dynamically adjust the ratio according to the credit rating
Dispute reserve fund: Reserve a 0.5% risk fund for a single - ticket business
The new regulations in 2025 require that agents for importing used electromechanical equipment must be equipped with:
More than 3 CCIC - certified inspectors
Localized pre - treatment sites (over 2000㎡)
Environmental protection disposal emergency plan
Rationality analysis of the cost structure
Beware of quotation models that include hidden costs:
Standard service fees should cover four basic fees: declaration/inspection/document/communication
Floating costs need to be clarified: The proportion of late - declaration fees/warehousing fees to be borne
Pricing of value - added services: Special services such as classification pre - ruling should be quoted separately
A certainMedical EquipmentBy restructuring the cost structure, importers can save 28% of annual agency service expenditures. The key is to adopt a fixed - rate for 60% of basic services and set a cap mechanism for 40% of flexible costs.
Verification method of digital service capabilities
Compliant electronic services in 2025 should have:
Real - time customs clearance status tracking (accurate to the inspection department)
Intelligent document comparison system (error rate ≤ 0.2%)
Electronic file retention function (in line with AEO certification standards)
Through the systematic application of the above - mentioned evaluation system, enterprises can reduce the agent selection error rate by 76%. It is recommended to adopt a phased verification method: preliminary qualification review → case verification → stress test → legalization of service commitments, to build a complete agent management closed - loop.